Paperchain Bookstore Manuka has always been known for its customer service, attentive and knowledgeable staff and thoughtful selection of books.
Paperchain is open 7 days until late 9-8pm, and until 9pm on Fridays & Saturdays.
Our staff have expertise in areas as diverse as art and design, contemporary fiction, history, biography, philosophy, current affairs, travel, children's literature, cooking and gardening. We love discussing books, so if you have any questions, please feel free to ask!
Paperchain Bookstore at Manuka has always offered a popular special order service. If a book is in print, we will do our utmost to obtain it for you.
our customer service ideals
Our friendly, helpful and knowledgeable staff will help you track down any book you need, and offer advice on other ways to find books we are unable to source.
We make every effort to ensure our customer orders are fulfilled as soon as possible.
Our access to numerous data bases gives us up to date information for over a million books in print.
We have over 16,000 titles in our store.
We update forthcoming titles on a daily basis, so we can easily tell you when new books will be published.
exchange and returns
Please ensure that the book is in "as new" condition, and we will be happy to exchange the book for another or a gift voucher for the same amount when proof of purchase is supplied within one month of purchase.
We use Australia Post for all our shipments. We have a flat fee for postage in Australia of $8.00.
If you shop online, purchases over $75.00 receive free postage and shipping within Australia.
Our layby terms are 2 months, with a 20% deposit. If the layby is not completed by the end of the 2 month period the layby will be deleted and the deposit forfeited.