Search Tips
In order to get more accurate results, our search has the following Google-Type search functionality:
+
If you use '+' in front of a word, then that word will be present in the search results.
ex: Harry +Potter will return results with the word 'Potter'.
-
If you use '-' in front of a word, then that word will be absent in the search results.
ex: Harry -Potter will return results without the word 'Potter'.
AND
If you use 'AND' between two words, then both of those words will be present in the search results.
ex: Harry AND Potter will return results with both 'Harry' and 'Potter'.
OR
If you use 'OR' between two words, then bth of those words may or may not be present in the search results.
ex: Harry OR Potter will return results with just 'Harry', results with just 'Potter' and results with both 'Harry' and 'Potter'.
NOT
If you use 'NOT' before a word, then that word will be absent in the search results.
ex: Harry NOT Potter will return results without the word 'Potter'.
""
Placing '""' around words will perform a phrase search. The search results will contain those words in that order.
ex: "Harry Potter" will return any results with 'Harry Potter' in them, but not 'Potter Harry'.
*
Using '*' in a word will perform a wildcard search. The '*' signifies any number of characters. Searches can not start with a wildcard.
ex: Pot*er will return results with words starting with 'Pot' and ending in 'er'. In this case, 'Potter' will be a match.
Publisher: HarperCollins Publishers
ISBN:
9780008746179
Bind Format: Paperback
Publisher's Status: Active
Availability:
This item is in stock and will be dispatched immediately.
Deep Listening: Transform Your Relationships with Family,|Friends, and Foes
Too often, we bring our own assumptions and agendas to our conversations with others. It is common to feel that we already know the ‘right' way of thinking about something, so, when people disagree or promote conflicting ideas, we might not be really interested in listening to them. We may dial down our level of concentration or tune out altogether. The unspoken assumption is, why should we invest in hearing their perspective when we already know they are wrong?These behaviours don't strongly interfere in small, everyday conversations, such as when we run into our neighbours or have a chat at the office. But when there are significant matters at stake, and when a conflict could be resolved or reignited by the tenor of a conversation, they can cause significant damage. They allow us to pretend not to notice people who are really damaged, and who, on the deepest, most personal level, just crave being listened to.In DEEP LISTENING, Emily Kasriel explores the barriers that prevent us from respectful, Deep Listening and explains how to overcome them. In the book, Emily will show how Deep Listening is transformational, not transactional: instead of listening to extract information, we listen openly to learn more about the person speaking-and ourselves.